Novotel London Wembley

Location was perfect for events at Wembley. The rooms were very luxurious and spacious. Room service was great. Wide selection of food and drinks which was available even at late hours. Staff were friendly and very helpful and tried their best to assist in sometimes challenging circumstances.

I had a long drive and couldnt quite find the car park - I parked nearby and went into reception and the Manager got one of the staff to come to my car with me and direct me in - way beyond the call of duty but very much appreciated. All the Staff were super friendly even though the hotel was rammed due to the Bruce Springsteen concert....thanks guys!

The staff was brilliant.we got there on the Friday night big England game on. . little bit of a problem with roads being shot off . So we were a little late. . The car park was full. but they got us in somehow. the man on reception was brilliant but the man who helped us park and carrier suitcases was superb. . Love the friendliness of all staff over the weekend. Breakfast great. Location to Wembley and the underground couldn't be better. Myself my wife and grandson at a fantastic time thank you one and all. But Wembley is something else. It's awesome. Thank you

Property was in a great location, beds were so comfortable, staff were the best! They went above and beyond numerous times throughout our stay. My child has additional needs and they were in contact before our arrival, they made our stay that little bit less difficult by everything they need (which they did not have to do). Even putting balloons, cards and chocolates in our room for my sons birthday (so thoughtful) They kept checking to see if our room was ready too (this was before our check in time) as they could see my son was getting agitated. Honestly, that is just a few things. There was countless others. Troye was amazing beforehand sorting lots out, I also wish I got the two gentlemen’s names on reception to personally thank them but I did not catch their names both were compassionate and just great people. If you are looking to stay in London, a family friendly hotel, who value their guests and go above and beyond. Look no further. We would not stay anywhere else when travelling into London again.

Our view from the room was brilliant. The beds were comfortable, room was spacious and having air con and a heater was great. The food from room service was nice. Free bottle of water in the room came in handy. Location was perfect for the arena.